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Professione: *Aggiorna
Posizione: Parma Pr
Nazione: *Aggiorna
Telefono: *Aggiorna




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Service Sales Support

Luogo di lavoro: Parma Pr
Tipo di impiego: full time

ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day. Our driving force is to accelerate success for our customers, people and planet. The Service Sales team is looking for a Technical Service Sales Support based in our Parma site. Regular contract Reporting to Sales Service... Manager Your tasks In your role you will • Support customers to identify the appropriate technical solution related to system upgrades and retrofits. Communicate customer needs to engineering team • Provide technical support to the Service Sales team and Sales Companies, including finding required spare parts numbers, drawings and Service related material. • Promote service portfolio to the Alfa Laval Service Sales organization and directly to customers • Coordinate, follow-up and close Service Tickets requests. • Perform system performance audits Your background You are: • a team player, self-driven, proactive • with a hands-on attitude • able to work in a matrix organization. • customer oriented, able to develop customers relations and create confidence. • a good communicator with good negotiation skills • result / target driven You have • a Mechanical or Electrical engineer degree (or equivalent) • previous minimum 3 years’ experience in similar role • preferably with a background in food processing equipment • Experience in automation and/or mechanical hands-on will be an extra • Excellent English level and written communication skills • Able to travel appox. 40 days per year We offer • A challenging and motivating job • committed and experienced colleagues who work in a positive informal atmosphere in a non-hierarchical international organizational structure • you will be representing a well-positioned value-focused brand, known for its high quality and dedicated service

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